End-to-End Claims Management
Nationwide Coverage
Professional Representation
Home Claims Management ChargeShield Hearings & Appeals Portal & Visibility Compliance & Risk National Coverage Employer Support How It Works About Insights Request Consultation
Legal Representation

We show up.
We fight.
We win.

We show up. We fight. We win.

When an unemployment hearing is scheduled, your HR team shouldn't be the ones in the room. USC sends trained representatives who know unemployment law, know the state agencies, and know how to win. You get a result. Not a homework assignment.

Hearing Calendar — Active Docket
Live
Upcoming — March / April 2026
11
Mar
Johnson v. Employer · CA Dept. of Labor
Referee Hearing · Voluntary Quit
Prepped
14
Mar
Torres v. Employer · TX Workforce Comm.
Telephone Hearing · Misconduct
Scheduled
19
Mar
Williams v. Employer · NY DOL Board
Board Appeal · Prior Hearing Won
Scheduled
02
Apr
Chen v. Employer · MA DUA
Initial Hearing · Separation Dispute
Prepped
Q1 2026 Win Rate
Across all active hearings
87.4%
The USC Representation Promise
USC prepares the case.
USC files the documents.
USC appears at the hearing.

Your HR team doesn't write a brief. They don't gather witness statements. They don't show up to a state agency. USC owns every step of the hearing process — from the first notice to the final decision.

From notice to
final decision.

Every hearing has a defined process. USC owns all of it — building the record, preparing witnesses, filing briefs, and appearing as your authorized representative at every stage.

01
Hearing Notice Intake
Every hearing notice routed directly to USC. Logged, classified, and calendared immediately — no action from HR.
02
Case Preparation
USC builds the full employer record — separation documentation, witness prep, and jurisdiction-specific legal strategy.
03
USC Appears
USC's representative attends the hearing as your authorized agent. Oral argument, cross-examination, evidentiary record — handled.
04
Decision & Appeals
USC reviews every decision. Adverse outcomes are evaluated for appeal — and filed immediately when a path to reversal exists.
05
Outcome Reporting
Full hearing outcomes, financial impact, and win/loss trends reported in your USC Employer Portal dashboard.
$18K
Average cost of a lost unemployment hearing,
including benefit liability and rate impact.
Benefit charges compound over time
Every dollar of benefits paid in a lost hearing is charged to your account — and inflates your SUTA tax rate at the next rate anniversary.
Unrepresented employers lose far more often
State hearing officers are experienced legal professionals. Employers who show up without representation — or don't show up at all — lose at dramatically higher rates.
Deadlines don't wait
Miss an appeal window and the decision becomes final — even if the outcome was wrong. USC tracks every deadline across all 52 jurisdictions.
Without USC
HR receives a hearing notice
Manager scrambles to gather documentation. No legal strategy. No jurisdiction knowledge. No witness prep. HR attends the hearing unprepared — or doesn't show up at all.
Employer loses · Benefits charged · Tax rate increases
With USC
USC receives the hearing notice directly
USC logs it, builds the record, prepares any required witnesses with a structured brief, and appears as your authorized representative. HR does nothing.
87%+ win rate · Charges prevented · Tax rate protected
What USC Handles
Adverse outcome at the initial level
USC immediately evaluates the decision for appeal merit. If grounds exist, the appeal is filed within the jurisdiction's deadline — automatically, without any request from your team.
Appeal filed · Second chance at reversal · No action required

USC represents you
at every stage of appeal.

Most employers only think about the initial hearing. But the appeals process has multiple levels — and USC stays in the fight at every one of them.

01
Initial Determination
The state agency's first ruling on eligibility. USC files the employer's response and builds the foundational record before any hearing is scheduled.
USC Owned
USC receives the initial claim notice, reviews the separation facts, and files a timely employer response with supporting documentation. A strong initial response is the foundation for every subsequent level — USC treats it as the start of trial preparation, not a formality.
02
Referee / Administrative Hearing
The first in-person or telephone hearing before a state hearing officer. This is where evidence is presented, witnesses are examined, and the record is built.
USC Owned
USC prepares all witnesses, organizes documentary evidence, and appears as the employer's authorized representative. USC's hearing representatives are trained in each state's procedural rules and evidentiary standards — and have appeared in all 52 jurisdictions. Your HR team does not attend unless they choose to.
03
Board of Review Appeal
If the referee's decision is adverse, USC evaluates and files a written appeal to the state's Board of Review — the second level of review.
USC Owned
Board appeals are written record reviews — the Board examines the transcripts and evidence from the referee hearing and rules on legal and factual errors. USC writes and files the employer's brief, identifies appealable issues, and tracks all jurisdiction-specific filing deadlines. No action required from your team.
04
Judicial / Circuit Court Appeal
In cases with significant financial exposure, USC coordinates judicial review — the highest level of appeal within the unemployment system.
Coordinated by USC
Judicial appeals require licensed legal counsel. USC coordinates with qualified outside counsel where warranted — evaluating the cost-benefit, managing the filing process, and providing the complete administrative record. USC makes the recommendation; you make the final call on proceeding to court.
Active Representation

What USC is doing
right now.

At any given moment, USC has hundreds of active hearing matters across all 52 jurisdictions — being prepared, scheduled, argued, and appealed on behalf of employer clients.

Active Hearing Docket — March 2026
Live
Mar 11
Johnson v. Employer · California
Referee Hearing · Voluntary Quit · USC Rep Assigned
Prepped
Mar 07
Martinez v. Employer · Texas
Telephone Hearing · Misconduct
✓ Won
Mar 05
Williams v. Employer · New York
Board Appeal Filed · Prior Hearing Won
Appealed
Feb 28
Thompson v. Employer · Florida
Initial Hearing · Separation Dispute
✓ Won
Feb 25
Davis v. Employer · Illinois
Referee Hearing · Attendance Issues
✓ Won
Feb 21
Lee v. Employer · Washington
Initial Determination · Response Filed
Pending
Q1 Win Rate 87.4%
Hearing Win Rate — All Jurisdictions
87.4%
Across initial hearings, board appeals, and all separation types — Q1 2026
Voluntary Quit 91%
Misconduct / Cause 88%
Separation Disputes 84%
Board Appeals 79%
Financial Impact Protected
$1B+
In Employer Liability Avoided Since 1976

Everything USC owns
under Hearings & Appeals.

Every item below is USC's responsibility. No delegation, no coordination required from your HR team.

Hearing Notice Intake & Calendaring
Every notice received, logged, and docketed by USC. All deadlines tracked across all 52 jurisdictions automatically.
Employer Response Preparation
Complete initial response drafted and filed by USC — separation facts, supporting documents, and legal grounds for denial.
Witness Preparation & Briefing
Any required employer witnesses briefed by USC on what to expect, what to say, and how the hearing will proceed.
Hearing Representation
USC appears as your authorized representative at every in-person and telephone hearing. You send no one.
Board of Review Appeals
All adverse decisions evaluated for appeal merit. If grounds exist, USC files the brief and pursues reversal automatically.
Hearing Outcome Reporting
All decisions, financial impact, and win/loss trends tracked and reported in your USC Employer Portal — by state, by separation type, by quarter.
Also Part of the USC Model

Hearings don't happen in isolation.
These solutions work alongside it.

Core Solution
USC Claims Management
Strong initial claim responses prevent hearings from being needed at all. Claims Management is the upstream layer that reduces your hearing volume.
Learn more →
Core Solution
USC ChargeShield™
When hearings are won, ChargeShield™ ensures the charges are removed and the financial credit is actually applied to your account.
Learn more →
Ready to Stop Showing Up Unprepared?

The next hearing notice
shouldn't land in HR's inbox.

USC takes full ownership of every hearing — from the first notice to the final decision. Your team doesn't prepare, doesn't show up, and doesn't worry about it.

Request a Demo → See the Full Platform